Rotary gear drum granulators can be very worthy investments because of their multi-purpose nature. However, to reap maximum benefits from your purchase, you have to buy the machine from a trustworthy supplier. Otherwise, you will end up with a granulator that cannot stand the test of time. That said, let’s look at how you choose capable suppliers for a granulator.
Questions You Must Ask a Rotary Gear Drum Granulator Supplier before Choosing Them
- What is Unique about you as a Manufacturer?
Without needing to brainstorm, your chosen granulator manufacturer should be able to inform you about their unique selling capabilities. This should be a part of their elevator pitch to you. They should tell you what makes their firm unique and what do they do that no one else does. That way, you can tell whether it is beneficial to buy from them.
Keep in mind that cost isn’t everything. This is because other variables, such as supplier reliability and delivery speed, are as crucial when selecting a supplier. If you buy your granulator at a cheap price yet they take an eternity to deliver, you’ll soon have to start looking for a new supplier.
- What Do Previous Customers Have To Say About You?
Before you choose a rotary gear drum granulator from a certain supplier, you must ascertain that they have a good reputation. Therefore, ask your supplier for a list of previous customers who are willing to vouch for them.
You may request to see case studies or testimonials that advocate for the service and products they offer. Alternatively, you could request to meet with their references or previous customers if possible. If they have a bank of satisfied customers to choose from, they should not hesitate to give you access.
- How Would You Explain Your Pricing Mechanism?
You shouldn’t choose your suppliers only based on price. However, it’s a good idea to ask them how their company’s pricing compares to their competitors. Do they consider themselves to be low or high-end?
Getting a sense of how they present themselves will offer you a decent indication of their pricing as well as the quality of their rotary drum granulators. It’s also a good idea to make a self-assessment form for potential vendors to fill out. This can be used to find pricing and quality gaps, as well as learn more about the supplier’s activities and the industry you operate in.
- What Are Your After-Sale Services?
When picking a supplier for a granulator machine, you have to ask them if they offer after-sale services. These include repair during the warranty period, installation, and delivery services. A supplier who offers such services is more likely to produce high-quality machines. This is because they know that they’ll be held liable if anything goes wrong after the sale.
The rotary gear drum granulator you buy will only be as good as the manufacturer who made it. For this reason, you must pick your supplier very wisely. This will save you the trouble of having to go back to the market again after your granulator malfunctions.